About us

Mission Statement

At The Big Estate Agency, we seamlessly blend modern methodologies with the timeless principles of a family-run, high-street estate agency, placing North Wales and the Chester area at our core. In navigating the complexities of a 21st-century real estate, we prioritise personalised service and innovation.

Each vendor, landlord, and tenant benefits from a dedicated property manager, ensuring swift and comprehensive assistance whenever needed. This personalised approach cultivates strong, collaborative relationships, enabling us to achieve positive outcomes efficiently.’Our competitive advantage lies in our exceptional property marketing strategies, infused with innovative concepts and bolstered by our profound local expertise in the North Wales and Chester regions. Regular communication with real people forms the cornerstone of our approach, fostering transparency and trust. This unique blend distinguishes The Big Estate Agency as the leading choice among local estate agents.

Meet the Team

Paul Pedder

Business Owner / Managing Director

Paul graduated with a Mathematics degree at The University of Liverpool and went on to enjoy success in leadership roles from 2007 until the present day.  His ethos has always been centred on creating a strong team to provide first class customer service.  Along with conducting regular meetings with property managers, Paul’s main role is to carry out property valuations and to generate new business leads.  

Paul also carries out photography and 3D virtual tours of properties.  Paul’s vision for The Big Estate Agency is to maintain the perfect balance between modern innovations and good, old-fashioned, high street estate agency.

Delyth Kinnair

Property Manager

Having graduated with a Travel & Tourism degree at The University of Derby, Delyth initially spent nine years working in the travel industry. 

Delyth hit the ground running here at The Big Estate Agency, which was even more impressive given that we were predominantly working from home at the time due to lockdowns.  We immediately knew that Delyth was the right personality to add to our team and she fitted in seamlessly.

  Delyth’s excellent organisation and her confidence to learn new concepts, quickly, allowed her to take on the management of a portfolio of sales and rental properties within her first year as an estate agent.  Some Five Star Google reviews have been a deserved reward for Delyth’s fantastic work.

Nicola Bray

senior PROPERTY MANAGER

Nicola is our most experienced member of staff having working in estate agency for over eight years.  One aspect of Nicola’s role is the management of a portfolio of sales and rental properties.  Nicola also overseas rent payments and invoicing, ensuring that landlords and contractors are paid promptly and that the client account is reconciled accordingly.  Nicola was recently described as ‘a rock’ by a first-time buyer who left a Five Star Google review. 

The customer greatly appreciated the level of support she received from Nicola throughout the process. 

and that the client account is reconciled accordingly.  Nicola was recently described as ‘a rock’ by a first-time buyer who left a Five Star Google review.  The customer greatly appreciated the level of support she received from Nicola throughout the process.

Kate Foulkes

Property Manager

Kate has been an integral member of the team for nearly three years.  Kate joined The Big Estate Agency as a Property Sales Assistant and grapsed that area of the business very quickly.  She now manages a portfolio of both sales and lettings properties.  Kate’s customer service, organisation skills, and communication skills are second to none. 

She builds very strong relationships with all customers and clients, and has a calming influence when complications arise. Nothing is too much trouble for Kate and her professionalism is often referred to in some Five Star Google reviews.