At The Big Estate Agency, we take a modern approach with some good, old-fashioned principles of a family run, high street estate agency, at the core. The process of buying and selling property in the 21st century has been superbly enhanced by the modern technologies available to estate agents and consumers. Email enquiries, automated booking systems, aerial photography, 3D virtual tours, and the like, are extremely effective, as long as they are complemented by excellent communication and a personal touch.
All of our vendors, landlords and tenants have their own personal property manager who they can call at any time to receive a swift and detailed response to any questions. This allows us to build a successful working relationship with our clients and customers, to enable us to work together to achieve positive outcomes, quickly and efficiently.
Outstanding property marketing with innovative new ideas, intertwined with excellent local knowledge, and regular communication with ‘real people’, is the unique blend which gives The Big Estate Agency the edge over other Flintshire estate agents.
Meet the Team
Business Owner / Managing Director
Paul graduated with a Mathematics degree at The University of Liverpool and went on to enjoy success in leadership roles from 2007 until the present day. His ethos has always been centred on creating a strong team to provide first class customer service. Along with conducting regular meetings with property managers, Paul’s main role is to carry out property valuations and to generate new business leads.
Paul also carries out photography and 3D virtual tours of properties. Paul’s vision for The Big Estate Agency is to maintain the perfect balance between modern innovations and good, old-fashioned, high street estate agency.
Having graduated with a Travel & Tourism degree at The University of Derby, Delyth initially spent nine years working in the travel industry.
Delyth hit the ground running here at The Big Estate Agency, which was even more impressive given that we were predominantly working from home at the time due to lockdowns. We immediately knew that Delyth was the right personality to add to our team and she fitted in seamlessly.
Delyth’s excellent organisation and her confidence to learn new concepts, quickly, allowed her to take on the management of a portfolio of sales and rental properties within her first year as an estate agent. Some Five Star Google reviews have been a deserved reward for Delyth’s fantastic work.
senior PROPERTY MANAGER
Nicola is our most experienced member of staff having working in estate agency for over eight years. One aspect of Nicola’s role is the management of a portfolio of sales and rental properties. Nicola also overseas rent payments and invoicing, ensuring that landlords and contractors are paid promptly and that the client account is reconciled accordingly. Nicola was recently described as ‘a rock’ by a first-time buyer who left a Five Star Google review.
The customer greatly appreciated the level of support she received from Nicola throughout the process.
and that the client account is reconciled accordingly. Nicola was recently described as ‘a rock’ by a first-time buyer who left a Five Star Google review. The customer greatly appreciated the level of support she received from Nicola throughout the process.
Kate has been an integral member of the team for nearly three years. Kate joined The Big Estate Agency as a Property Sales Assistant and grapsed that area of the business very quickly. She now manages a portfolio of both sales and lettings properties. Kate’s customer service, organisation skills, and communication skills are second to none.
She builds very strong relationships with all customers and clients, and has a calming influence when complications arise. Nothing is too much trouble for Kate and her professionalism is often referred to in some Five Star Google reviews.